Privacy Policy
Last updated: April 2026
The Next Chapter is a health coaching and events business based in the United Kingdom. If you have any questions about this policy or how your data is handled, please contact me at: hello@esforyourbesthealth.com
I collect only what I need, store it securely, never sell it, and you can ask me to delete it at any time. Health coaching requires me to hold some sensitive personal information about you — I take that responsibility seriously.
What Information I Collect
When you complete my client intake form:
· Your name, age and contact details
· Information about your lifestyle, energy, sleep and stress levels
· Health-related information including hormonal health, medical conditions, medications and symptoms
· Your goals and previous health history
When you contact me by email or enquire about my services:
· Your name and email address
· The content of your messages
When you attend a supper club or event:
· Your name and contact details for booking and communication purposes
When you visit my website:
· Basic analytics data (page visits, traffic sources) — this does not identify you personally
Why I Collect It and My Lawful Basis
Under UK GDPR, I must have a lawful reason for holding your data:
Health & lifestyle information
Why: To provide personalised coaching support
Basis: Explicit consent
Contact details
Why: To communicate with you about your coaching
Basis: Contractual necessity
Medical conditions & medications
Why: To ensure coaching is safe and appropriate
Basis: Explicit consent
Email address for marketing
Why: To send you updates, events and resources
Basis: Consent (separate opt-in)
General enquiry data
Why: To respond to your message
Basis: Legitimate interests
Health information is classified as special category data under UK GDPR. I only collect it with your explicit consent, given via the checkbox on my intake form.
How I Store Your Data
Your intake form responses are collected via Tally (tally.so), a GDPR-compliant form builder based in Belgium whose servers are located within the European Union. Data stored in the EU meets
UK GDPR adequacy standards. Client records and session notes are stored in password-protected files accessible only to me.
Email correspondence is stored within my secure email account.
I do not use unsecured storage such as unprotected spreadsheets or paper records.
Third party processors I use:
· Tally (form collection) — EU based, GDPR compliant
· Google (Gmail and Google Sheets)
I do not sell, rent or share your personal data with any other third parties.
How Long I Keep Your Data
Active client records: kept for the duration of our coaching relationship
Records after coaching ends: kept for 3 years, then securely deleted
Enquiries that did not convert to clients: kept for 6 months, then deleted
Event booking information: kept for 6 months after the event
Marketing email list: kept until you unsubscribe or request removal
When data reaches the end of its retention period, I permanently delete it from all systems.
Email Communications
There are two types of emails you may receive from me:
Transactional emails — booking confirmations, session summaries, and direct responses to your enquiries. These are necessary for our coaching relationship and do not require a separate opt-in.
Marketing emails — newsletters, event invitations, resources and updates about The Next Chapter. You will only receive these if you have explicitly opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by emailing hello@esforyourbesthealth.com
Your Rights Under UK GDPR
You have the right to:
Access — request a copy of the personal data I hold about you. I will respond within 30 days.
Correction — ask me to correct any inaccurate or incomplete information.
Erasure — ask me to delete your personal data.
Withdraw consent — you can withdraw your consent at any time. Please note this may mean I am unable to continue providing coaching services.
Restrict processing — ask me to limit how I use your data in certain circumstances.
Portability — request your data in a portable format so you can transfer it elsewhere.
Object — object to me processing your data where I am relying on legitimate interests.
To exercise any of these rights, email me at hello@esforyourbesthealth.com. I will respond within 30 days.
Complaints
If you are unhappy with how I have handled your personal data, you have the right to complain to the UK's data protection regulator: Information Commissioner's Office (ICO) Website: ico.org.uk
Helpline: 0303 123 1113. I would always appreciate the opportunity to resolve any concerns directly before you contact the ICO — please feel free to reach out to me first.
Changes to This Policy
I may update this policy from time to time. When I do, I will update the date at the top of this page. If changes are significant, I will notify active clients by email.